Terms of service
Seller and scope
Purchases on kingrock4x4.com are sold by 4x4canada.com Inc, located at 2565 Avenue Watt, Unit 11, Québec, QC G1P 3T2, Canada. Kingrock is a brand distributed exclusively by Canam4x4.
For questions about a purchase on this website, email info@kingrock4x4.com. Canam4x4 telephone: 418-657-7676. We respond Monday to Friday, usually within one business day by email.
These terms apply to direct purchases on kingrock4x4.com. Purchases from a retailer are governed by that retailer’s sale and terms, subject to applicable law.
Products and fitment
Review each product’s description, dimensions and applications before ordering. Fitment depends on factors including your vehicle’s model, year and equipment. If unsure, use our Check fitment page. Installation must follow the product instructions and applicable requirements for the vehicle.
Prices and orders
Prices are in Canadian dollars. Applicable taxes, shipping charges and the order total are shown before you confirm your order. You can review the products, quantities and your contact details before confirming the purchase.
Available payment methods are shown at checkout. Keep your order confirmation as proof of purchase. To request a correction or cancellation, email us promptly with your order number; we will explain the options based on the order’s status, without limiting your legal rights.
Shipping, returns and refunds
We ship within Canada. See our shipping policy for charges and delivery estimates, and our return and refund policy for the 90-day return window, prior authorization and refund terms.
Warranties and consumer rights
The Kingrock commercial warranty is described on our Support and warranty page. This warranty is in addition to applicable statutory warranties. Nothing in these terms or our policies removes any mandatory legal right, including rights relating to defects, non-conformity or cancellation permitted by law.
Privacy and applicable version
Our handling of personal information is described in our privacy policy. The terms applicable to your purchase are those presented when you placed your order; subsequent changes do not retroactively change that purchase.